AI agents can help you automate customer support and boost website conversions. They’re the most powerful tools your business can use in 2025 to increase efficiency and reduce costs.

When exploring AI agent solutions, you may get confused between Chatsimple and Botsonic. Both platforms provide smart AI agents with unique features and capabilities at flexible monthly subscriptions. But which one is better for you?

Well, this blog post compares Chatsimple and Botsonic side by side. We’ll look at their features, capabilities, pricing, etc., to help you understand which AI agent builder is right for your business.

Chatsimple vs. Botsonic: Find the perfect AI agent for your business

If you’re curious about Chatsimple, you can sign up for a free trial and explore its features right away. Now, let's see how the two platforms stack up based on the following seven factors:

1. Use cases

Chatsimple helps businesses build advanced AI agents that can automate sales and support. It’s one of the best website engagement tools that can be used for:

• Customer support: It answers customer queries, resolves issues, and helps them find what they need through hyper-personalized responses.
• Shopping assistance: It recommends personalized products and answers product questions to help visitors make instant purchasing decisions.
• Lead generation: It asks strategic questions to qualify leads, captures contact details, and saves all the lead data automatically to your CRM.
• AI meeting booking: It lets visitors instantly book meetings on the chat window.
• Personalized follow-ups: It crafts personalized emails to follow up on captured leads and close sales.

On the other hand, Botsonic helps businesses build AI agents for websites for the following use cases:

• Customer support: It answers customer queries with natural responses.
• Employee support: It helps employees access internal information and company resources.
• Health advisor: It supports patients by providing health advice, answering queries, and letting them schedule meetings.
• Sales assistant: It recommends products, collects leads, books meetings, and handles transactions.
• AI concierge: It helps guests manage bookings, find what they need, get directions, arrange trips, etc.

2. Modes of interaction

Chatsimple supports voice as well as text-based interactions. The agent can listen to each visitor, understand their needs, and deliver human-like voice responses in real time. This helps you boost engagement and close sales 3x faster. Watch this video to understand how it works.

Botsonic only supports text-based interactions.

3. AI models

Chatsimple lets you build AI agents powered by the world’s advanced AI models like OpenAI o3-mini, OpenAI o1-mini, DeepSeek V3, Claude 3.5 Sonnet, GPT-4o, Llama 3.1, etc. You can choose any model based on your speed and accuracy requirements. These models enable your AI agent to respond just like humans, which makes your customers feel special.

Botsonic also supports multiple AI models like GPT-4, GPT-4o, and GPT-4o mini.

4. Ease of use

Chatsimple’s AI agent is easy to train, build, manage, and update. You can do it all with a few clicks without any coding. You can:

• Train the agent on your business data using your website URL, documents, or text. You can also add common questions and answers for smooth FAQ support.
• Easily set triggered goals like filling out forms, scheduling meetings, watching demo videos, offering discounts, etc.
• Control how the agent appears and behaves through customization options and prompts.
• Track your AI agent's performance with advanced analytics that record the conversations, leads generated, link clicks, visitors by country, etc.

Botsonic is also a no-code platform that helps you build AI agents effortlessly. You can:

• Train the agent using your website, documents, Google Drive, Notion, etc.
• Customize the AI agent's logo, color schemes, and conversational style.
• You can define guidelines, workflows, and actions to control how the agent behaves in certain conditions.
• Track the agent's performance with analytics that show the number of users, resolution rate, user location, most active pages, etc.

5. Integrations

Chatsimple can be easily integrated with:

• Your website by simply adding the provided code to your website’s HTML
• CRM platforms like HubSpot, Salesforce, Zoho, and Pipedrive with a few clicks.
• Messaging platforms like WhatsApp, Messenger, Instagram, and SMS through in-built integrations.
• Tools like Zapier and Google Tag Manager

Botsonic can be integrated with:

• Your website by pasting a code snippet in your HTML code
• Ticketing software like Zendesk, Freshdesk, and Salesforce.
• Messaging platforms like WhatsApp, Messenger, Telegram, and Slack.

6. Privacy and security

Chatsimple ensures the highest standards of data security and privacy measures like password-protected AI agents, data encryption, secure data transmission, regular security updates, customizable data retention, user consent management, etc. Besides, Chatsimple complies with guidelines like GDPR, SOC 2, and CCPA.

Botsonic also maintains robust security with measures like data encryption, data segregation, and custom data retention. It complies with GDPR, SOC 2, and HIPAA guidelines.

7. Pricing

Chatsimple offers flexible pricing plans for various business sizes:

• Free: 50 monthly response credits for unlimited time
• Pro: 6,000 monthly response credits at $79/month
• Business: 50,000 monthly response credits and advanced features at $479/month
• Enterprise: Custom AI sales and support features for enterprises and agencies

On the other hand, Botsonic has the following pricing plans:

• Free: 7-day free trial for all premium plans
• Starter: 1000 monthly messages at $16/month
• Professional: 3000 monthly messages at $41/month
• Advanced: 12,000 monthly messages at $249/month
• Enterprise: Custom solutions at flexible pricing

7 Standout features that make Chatsimple the best

Chatsimple’s AI agent is one of the best website engagement tools. It can help you attract more customers, reduce acquisition costs, and increase customer lifetime value. Here are some of its exceptional features:

1. Multilingual voice support: The agent can detect and speak 175+ languages fluently to support your global audience.
2. Highlight to ask: Visitors can highlight any text on your website, and the AI agent will answer its meaning.
3. CRM update: The agent creates new leads, fills custom fields, updates old data, and logs visitor conversations to your CRM automatically.
4. Content recommendations: The agent recommends case studies, blog posts, and videos from your website to help buyers learn more about your products.
5. Contextual questions: The agent suggests contextual questions related to what the visitor is already asking to increase engagement.
6. Download files: Visitors can download files like case studies, reports, and brochures directly from the chat window.
7. Improve responses: You can access all the AI conversations, track their sources, and easily improve any response.

Smart AI agents like those powered by Chatsimple can give you a competitive advantage. Sign up for a free trial to see how it can transform your business.