Top 10 WordPress chatbots for your website
Updated: February 15, 2025
Published: February 14, 2025
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WordPress chatbots make running businesses a lot more fun. They handle all those boring, time-consuming tasks so that you can focus on creative work.
For instance, chatbots can answer FAQs, collect reviews, and recommend products. Some smart AI chatbots can even automate your sales funnel, ensuring you never miss a sales opportunity. In fact, using AI chatbots can increase sales by 67%.
So, want those new-age WordPress AI chatbots? You’re in the right place. This blog post lists the 10 most intelligent chatbots for WordPress websites to boost engagement and sales.
What is a WordPress chatbot?
A WordPress chatbot is an AI-powered conversational interface that can deliver human-like responses to your website visitors. From resolving customer queries to promoting your products, AI chatbots can automate many repetitive sales and support tasks.
Unlike human sales reps, AI chatbots can interact with visitors 24/7 without any breaks. They always remain available for your visitors, whether it's Christmas Eve or 2 am on Sunday. This reduces wait times and improves customer experience. In fact, around 69% of customers like chatbots for their quick responses.
AI agents are even more advanced than AI chatbots. AI agents for WordPress not only chat with visitors but also take action and solve problems on their own. For example, AI agents can update CRM, book meetings, or route conversations to the right human agents. No wonder the global AI agents market is projected to grow to USD 47.1 billion by 2030.
5 Best chatbots for WordPress websites
AI agents and chatbots are the best tools you can add to your website. We’ve listed the best AI solutions in the following sections. Visit their websites, try their free plan, and carefully decide which one suits your needs.
1. Chatsimple
Chatsimple offers one of the most advanced AI agents for inbound sales and support. The agent can understand the needs of your WordPress website visitors and deliver hyper-personalized, human-like voice responses. It also hands over the conversations to your human agents when needed.
With its exceptional sales skills, the AI agent can improve sales by 38%. It recommends products, handles sales objections, collects qualified leads, writes personalized follow-up emails, and books 2x more sales meetings. The agent also saves all the collected lead data to your CRM in real time.
Key features of Chatsimple’s AI WordPress agent:
- Provides AI voice support to close sales 3x faster.
- Integrates with CRM platforms like HubSpot, Salesforce, Zoho, and Pipedrive.
- Provides consistent support across WhatsApp, Instagram, Messenger, and SMS.
- Detects and speaks 175+ languages fluently.
- Supports the world’s most advanced AI models like OpenAI o3-mini, DeepSeek V3, OpenAI o1-mini, Claude 3.5 Sonnet, and GPT-4o.
- Lets you build, deploy, manage, and update your AI agent without coding.
- Provides advanced analytics to track conversations, leads generated, and visitor details.
- Maintains robust security standards by complying with GDPR, SOC 2, and CCPA guidelines.
Chatsimple provides a free plan with 50 monthly responses for unlimited time. The premium plan starts at $79/month and offers 6,000 monthly response credits with advanced website engagement features.
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2. Tidio
Tidio helps you build AI chatbots for answering FAQs and simple queries. The chatbot can handle 70% of repetitive questions through context-aware responses. This helps you free up your time for important stuff like creating content, closing sales, negotiating prices, etc.
This WordPress chatbot can also perform tasks like offering product details, recommending products, and creating tickets. You can easily download the WordPress plugin and connect it with Tidio’s other products like live chat and help desk.
Key features of Tidio's AI chatbot:
- Delivers accurate responses based on your support content.
- Routes complex issues to your human agents.
- Let you know which questions it failed to answer so that you can train better.
- Speaks 12 languages, including English, Spanish, and French.
- Provides analytics where you can track your chatbot performance in real time.
- Integrates with tools like Zendesk, Salesforce, Intercom, etc.
- Complies with GDPR and CCPA guidelines.
Tidio offers a free trial with 50 AI conversations (one-time). Their premium plan starts from $39 per month for 50 monthly conversations. One conversation can have multiple replies from the AI chatbot.
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3. IBM
IBM’s AI chatbot is good for automating customer support on your WordPress website. It can deliver quick, accurate, and friendly responses to frequently asked questions and help your visitors find what they need.
You can also use the chatbot for HR automation or boosting lead generation. Since the chatbot uses advanced natural language processing, it can understand context and provide natural responses. This WordPress chatbot plugin is ideal for businesses in industries like banking, government, healthcare, retail, insurance, etc.
Key features of IBM’s AI chatbot:
- Provides a drag-and-drop interface with pre-built templates.
- Uses Retrieval-Augmented Generation (RAG) to deliver accurate answers from your knowledge base.
- Integrates with tools like Slack, WhatsApp, HubSpot, Mailchimp, and Zendesk.
- Lets you choose which web pages will show the chatbot icon.
- Maintains robust security with features like data ownership, data isolation, and access control.
- Provides analytics and reports to track chatbot performance.
You can start with their Lite plan for free. If the chatbot suits your needs, you can upgrade to their Plus plan, which starts from $140.
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4. Zendesk
If you’re looking for an AI chatbot to support your human agents and increase their productivity, you should try Zendesk’s Answer Bot. Trained on billions of customer support interactions, the chatbot provides relevant responses that make your visitors feel good.
The WordPress chatbot can resolve 80% of queries, freeing up your support team for tasks that matter. This makes it a good solution for fast-growing startups with small support teams.
Key features of Zendesk’s AI chatbot:
- Provides personalized and accurate responses.
- Assists your human agents by providing customer insights and reply suggestions.
- Routes customer queries to the right human agent.
- Integrates with your mobile app or social platforms like WhatsApp, Messenger, and Slack.
- You can download the Zendesk Support plugin and add it to your WordPress.
- Complies with GDPR and CCPA.
To try this AI solution, you can start with the 14-day free plan. Their premium plans start from $19 per month, and they offer flexible options for various business sizes.
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5. Intercom
Just like Chatsimple, Intercom provides an AI agent that delivers human-like customer support. With its accurate and personalized responses, it can handle 86% of support volume.
The agent can connect with and access data from external systems like CRM to answer queries about accounts, purchases, and subscriptions. You can install the AI agent easily on your WordPress to provide personalized experiences to your visitors.
Key features of Intercom's AI agent:
- Provides consistent support across chat, email, SMS, WhatsApp, Messenger, etc.
- Lets you easily define how the agent speaks to your visitors by selecting personalities like professional, friendly, and humorous.
- Integrates with support platforms like Zendesk and Salesforce.
- Provides AI-generated insights to track and improve support performance.
- Powered by the Intercom AI engine, the agent reduces AI hallucinations.
- Maintains robust security measures, internal controls, and identity verification to prevent breaches and manipulation.
Intercom provides a 14-day free trial on all their premium plans. Their paid plans start from $29 per month, and it's perfect for startups and small businesses.
Related: How an AI chatbot for CRM can help you create raving fans for your business
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Here are 5 more chatbots for your WordPress website
While the above AI solutions are engaging and human-like, the following chatbots also deserve a position on this list:
6. HubSpot: It offers one of the best free chatbots for WordPress that can access contact data from HubSpot CRM and deliver personalized responses to your visitors.
7. Chatra: This is a live chat tool that lets you talk with your visitors, answer their queries, and increase conversions on your website, email, and social media.
8. WPBot: This is an affordable AI chatbot that lets you connect with your visitors, generate leads, and deliver unlimited support for a one-time purchase.
9. Ada: Ada resolves 83% of customer queries instantly with personalized messages, reducing wait times and delivering an exceptional customer experience.
10. Botpress: It’s a low-code platform that lets you build custom AI agents for your website using the latest LLMs from OpenAI, Anthropic, Groq, etc.
How to build an AI chatbot for WordPress websites
Building an AI chatbot or AI agent is easy with no-code platforms like Chatsimple. You don't have to spend thousands of dollars on a development team or software infrastructure. You can do it in minutes with a few clicks. Here's how:
- Train: Integrate your knowledge base using your website URL, documents, or text.
- Customize: Change the chatbot's avatar, background color, welcome messages, conversation style, and personality.
- Teach skills: Add skills like FAQ answering, lead qualification, voice support, meeting booking, etc.
- Integrate: Connect the chatbot to your CRM platform, social media, email tools, etc.
- Deploy: To deploy the chatbot to your WordPress website, install the “Simple Custom CSS and JS” plugin and add the provided code snippet.
Now, your AI WordPress chatbot is ready to engage your customers. It’ll work round the clock to support your website visitors and guide them down the sales funnel. To transform your business, sign up for a free trial of Chatsimple.